Published On: Thu, Nov 16th, 2017

UTS Saturday openings continue

UTS customer service desk

Philipsburg — UTS will continue to open its doors on Saturdays for the upcoming three weeks. This after a series of Saturday openings in October and early November, to offer customers the convenience of handling their telecom business on Saturday.

The openings started on October to cater to the steady flow of visitors since reopening after hurricane Irma. The UTS store in Philipsburg will be open on Saturday November 18, 25 and December 2, from 10AM to 2PM.

The expanded opening hours will allow customers who are not able to come in during the week to handle their business. “The previous openings on Saturday have allowed us to connect with our customers and recommend the best telecom solutions to fit their needs.” Says UTS Marketing & Communication officer, Ivy Lambert. “We know that during the week might not be an option for everyone to come in to our store, so we added additional openings on Saturday for the coming weeks. If you’ve lost your phone or need us to re-issue your number on a new chip or if you need assistance troubleshooting settings in your phone or anything else, we’re happy to oblige. We’re working hard on getting things back to normal and if we can assist our customers in achieving the same, we are here to help.”

“Our goal is to provide our customers with the mobile solutions that they need and can rely on. The amount or messages, emails and calls that we receive daily is a testament to how busy our customers are at this point and time. A visit to our store may not always be necessary to handle what is needed. Our customer service can also be reached by email at infosxm@uts.sx, at UTS EC on Facebook and by telephone at the regular hours of 8am to 8pm.” Lambert continues. “I’d like to also remind our postpaid customers that their Chippie bills can be viewed anytime through our e-invoicing portal at www.miuts.sx. After a quick online registration, customers can access bills online, anytime, anywhere. You can even handle your bill payments from the convenience of home or the office if you make payment with online banking. Don’t forget to register for your miUTS account on www.miuts.sx.”